Store Policy

CUSTOMER CARE

Special Note Regarding Safety:
All our products are intended for users 4 years and up. All products should  used under the supervision of an adult, and we  recommend  the guidance of therapists/doctors/teachers.  We urge you to consider that no two children are alike in their development, abilities, limitations, or personalities, and all these factors must be taken into account when choosing products for the intended user. What is appropriate and safe for one child may not be for another. Manufacturers label items with small parts that pose potential choking hazards to children as being "not for children under 3 years old;" however, that does not mean the product is appropriate and safe for all children over the age of three. Children, of any age, who continue to put everything in their mouths require special consideration. We urge you to consider carefully the needs of the intended user for whom you are purchasing or to whom you are selling. 
Covered in Comfort is a small batch manufacturer registered with the Consumer Product Safety Commission, Registration Number: 024007-012019,  and is committed to providing functional products that are safe to use.

PRIVACY & SAFETY

At Covered in Comfort, we respect and protect the privacy of our customers and those who use our websites. The following Privacy Statement provides details about how your personal information is collected and used.

Information Collection and Use
Covered in Comfort is the sole owner of information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.
Our websites offer several opportunities for visitors to register for mailings, resources, and for assistance in evaluating our software and services. These registration forms are often linked to Covered in Comfort mailing lists and require users to give contact information (such as name and email address). We use this contact information to send users information about our company and its products and services if requested or necessary. Users may opt-out of future mailings at any time (see the choice/opt-out section below). Covered in Comfort is a general audience site and does not knowingly collect any personal information from children.

Sharing and Usage
We do not sell or rent your personally identifiable information to third parties for marketing purposes. We may be required to disclose personal information to cooperate with regulators or law enforcement authorities, to comply with a legal process such as court order, subpoena, search warrant, or law enforcement request. We never share, sell or rent financial information with the exception of reporting fraud. We reserve the right to report fraud even if you have requested that we do not share your information.

Use of Web Technologies
We use a variety of technologies on our sites. Among these are cookies; a piece of information that our websites provide to your browser when you visit our sites. Cookies allow us to verify the login status of customers using products or services linked directly with our website, track point of entry to point of registration for those users participating in our affiliate signup programs, and to track and measure the success of a particular marketing campaign. Cookies also allow us to track overall site usage and determine areas users prefer, enabling us to make your visit to our websites easier by recognizing you when you return and helping to provide you with a customized experience. Usage of a cookie is in no way linked to any personally identifiable information while on our site. If you choose to disable cookies, you may still use our site; however, you may have limited access to some areas within our websites and you will not be able to use the shopping cart.
We may access and set cookies using web beacons, also known as single-pixel GIFs which are invisible graphical images. These web beacons provide us useful information regarding our site such as which pages users access.
We also keep track of activity on our website via log files stored on our web servers. Once you leave our site, we do not track you. We use your website activity to assist us in offering you a personalized Web experience, assist you with technical support, diagnose problems with our server, administrate our websites and to tailor our product and service offerings to you.

Links
Some of our sites provide links to third-party websites, such as those of our business partners and resources. Because Covered in Comfort does not control the information policies or practices of these third parties, you should review their privacy policies to learn more about how they collect and use personally identifiable information.

Security
We take precautions to protect the confidentiality and security of your personal information by using industry-recognized security safeguards such as firewalls, coupled with security procedures to protect your information from loss, misuse or unauthorized alteration. When we ask for sensitive information, such as credit card numbers, we protect it through the use of encryption during transmission, such as the Secure Socket Layer (SSL) protocol.

Notification of Changes
If we decide to change our privacy policy, we will post those changes on coveredincomfort.com so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.


Legal

As part of out commitment to improve design and quality of our products, Covered in Comfort, LLC reserves the right to change pricing and specifications without notice.

Covered in Comfort, LLC warrants that all products shall be free from manufacturing defects for a period of 90 days from the date of shipment. Other than the foregoing warranty, Covered in Comfort, LLC makes no representation or warranty of any kind, express or implied, as to merchantability, fitness for a particular purpose or any other matter relating to the Product. Upon receipt of a defective product, Covered in Comfort, LLC's sole and exclusive obligation shall be to provide customer with a replacement product, repair the product, or a full refund of the purchase price, at the sole discretion of Covered in Comfort, LLC. In no event shall Covered in Comfort, LLC be liable for any other costs or expenses including lost profits or direct, indirect, consequential, incidental or punitive damages. The warranty set forth herein shall govern all purchases, notwithstanding any inconsistent terms and conditions of customer's purchase order.

WHOLESALE INQUIRIES

Interested in buying our products wholesale?